Utility Power Plant

Long-Term Service Agreements

A Range of LTSA’s to Meet Your Needs

From customers who want to handle many aspects of plant management and risk themselves, to those who want to leverage the full suite of NovaSource capabilities to maximize asset value, NovaSource delivers a range of offerings designed to meet the needs of the spectrum of customers. Learn more about our four key service offerings:

Operations and preventive maintenance: the core of our service. With corrective maintenance added on a cost-plus basis, this service is perfect for owners needing tight oversight on budget details. Basic performance reporting and warranty management round out the essentials to MAINTAIN your plant.

MAINTAIN Service Features Included in Fixed Fee

Remote Operations  (GOP/NERC/CIP)

Preventive Maintenance – Labor & Parts

Basic Performance Engineering

Standard Availability Guarantee

DC Health Monitoring

(Combiner-box level – SunStreams)

By adding corrective maintenance labor to the fixed fee essentials (operations and preventive maintenance), we PROTECT your assets with a streamlined solution that empowers us to tackle critical repairs immediately. Expanded SunStream’s monitoring and more advanced performance reporting reveal a deeper layer of equipment failures so we can keep your generating capacity fully online.

PROTECT Service Features Included in Fixed Fee

Remote Operations  (GOP/NERC/CIP)

Preventive Maintenance – Labor & Parts

Corrective Maintenance Labor – Up to Limit

Medium Performance Engineering

Basic Maintenance Engineering

Basic Warranty Support

Standard Availability Guarantee

DC Health Monitoring
String level health monitoring (SunStreams + Heliolytics Aerial Imaging)

DC Availability Guarantee

Elevating asset value through our highest level of analytics support, this service includes premium performance engineering and monitoring to identify every opportunity to ENHANCE the production of your plant. Access the best of our expertise along with our world-class core services (operations, PM’s, and CM labor included in the fixed fee).

ENHANCE Service Features Included in Fixed Fee

Remote Operations  (GOP/NERC/CIP)

Preventive Maintenance – Labor & Parts

Corrective Maintenance Labor – Up to Limit

Advanced Performance Engineering

Advanced Maintenance Engineering

Advanced Warranty Support

Standard Availability Guarantee

Advanced DC Health Monitoring
String level health monitoring (SunStreams + Heliolytics Aerial Imaging)

DC Availability Guarantee

Within NovaSource we call this offering  true “owner’s-mentality service”. The agreement structure reinforces our passion for getting the very best out of solar assets by aligning our interests with yours. We share risk by including full corrective maintenance labor and parts in the fixed fee along with all our premium services. We further align our common interests with full-wrap Availability and DC health guarantees.  ASSURE your results with the industry’s most comprehensive level of care.

*Assure is not available for all sites due to equipment variations.

ASSURE Service Features Included in Fixed Fee

Remote Operations  (GOP/NERC/CIP)

Preventive Maintenance – Labor & Parts

Corrective Maintenance Labor

Corrective Maintenance Parts

Advanced Performance Engineering

Advanced Maintenance Engineering

Advanced Warranty Support

Full Wrap Availability Guarantee

DC Health Monitoring
String level health monitoring (SunStreams + Heliolytics Aerial Imaging)

DC Availability Guarantee

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