BESS Services
BESS Oversight
The NovaSource operations center provides oversights for your Battery Energy Storage Systems with 24 hour/day 365 days/year support, rapid issue detection, power dispatch/curtailment and grid support, energy/power scheduling and forecasting, and compliance. Our core maintenance services are tailored to help clients get the best performance from renewables investments over the long haul.
BESS Market Expectations
Customers benefit from early mover, lessons learned, and aggregate run-time hours. Constantly refining prescriptive intel on alarms, faults, battery performance KPIs
0.24
GWh
under contract in 2019
4.6
GWh
under contract in 2022
>12
GWh
expected to be under contract in 2026
Experience and Viewpoint
The Current State
- BESS capex purchases sold with incomplete service agreements (HV, Inverters, Operations)
- Some OEMs have restricted system performance data
- Value of performance guarantees are a pass-thru of OEM commitments
- Owners must enter 1-2 additional services agreements to obtain full BESS site coverage
Common Failure Modes:
- Complex battery communication, controls, and cooling systems with underdeveloped alarming and monitoring options
- Inverter issues compounded by 24×7 operating profile as compared to solar standard operations
However, the current state is an undesirable mix of high cost and high complexity
BESS Offerings
Our offerings have evolved to serve varying stakeholders (BESS Integrators, Owners, etc) with and scopes in the current state.
Substation + BESS Monitoring
Included Services:
- 24/7/365 monitoring of Substation,
- Performance Monitoring
- Full PM Support (substation only)
- Full CM Support (substation only)
- Full OEM warranty management (substation only)
- Submitting warranty claims and managing warranty work completion.
- Parts Management (substation only)
- Utilize Owner/Integrator on-site storage. NSPS is provided with a list of parts.
- Notification of part usage.
- Re-ordering supply chain support if needed.
- Guarantees
- Effective Availability Guarantee with carve outs for issues outside control
Integrator Contracting Services
Included Services:
- 24/7/365 monitoring of Substation, Inverter, BESS, and BOS/BOP
- Site management and on-site presence
- Performance Monitoring and testing
- LTSA PM Oversight and PM for BOP
- Full OEM warranty management
- First response and submitting warranty claims and managing warranty work completion.
- Parts Management:
- Utilize Owner/Integrator on-site storage. NSPS is provided with a list of parts.
- Notification of part usage.
- Re-ordering supply chain support if needed.
- Guarantees
- Effective Availability Guarantee with carve outs for issues outside control
Full Long-term Service Agreement
Included Services:
- 24/7/365 monitoring of Substation, Inverter, BESS, and BOS/BOP
- Site Management and on-site presence
- Performance Monitoring and testing
- PM for all site
- CM Support
- Full OEM warranty management
- Parts Management:
- Utilize Owner/Integrator on-site storage. NSPS is provided with a list of parts.
- Notification of part usage.
- Re-ordering supply chain support if needed.
- Guarantees
- Effective Availability Guarantee with carve outs for issues outside control